Providers Can Obtain Critical Patient Information On-Demand Decreasing the Burden on A Stretched Healthcare Community

Los Angeles, CA – March 31, 2020 — J2 Global, Inc. (NASDAQ: JCOM), the leader in digital cloud faxing, announced today that the newly released interoperability platform, Consensus, will be offered for free to help seamlessly access patient records needed for treatment during the COVID-19 crisis. On-demand query is an important part of the Consensus product, which allows searching for patient records using Carequality.

The need for important patient information to be shared, along with facilitation of requests and response for patient records during a healthcare crisis is vital to ensuring proper patient care. Consensus, connected by Kno2®, can ensure timely, coordinated care responses during the public health crises by providing access to an on-demand comprehensive patient record retrieval service, at no charge, from a surrounding community of providers.

Healthcare workers are in short supply with many being sent home with diagnoses or symptoms creating an even greater gap in an already over-burdened health system. The stress on the front lines to quickly assess a patient’s acuity level and treat those who severely respond is increasing. Additionally, while the nation is consumed with managing the crises, necessary scheduled and unscheduled healthcare services must continue to be delivered, often times via new care models such as telemedicine.  Consensus can lessen that burden for the entire healthcare community with an on-demand record retrieval service.

“Consensus can be used to securely look up additional patient data on recent past and current conditions and treatments from a surrounding healthcare community.  This allows the care team to quickly gain important information when it matters,” said Nate Simmons, Division President, J2 Cloud Services. “Users of Consensus include those with or without an EHR. Some EHRs are already connected to Carequality. If not, the Consensus users can now have the benefit of on-demand query for no charge.”

Emergency rooms, urgent care centers, specialty providers, telehealth providers, skilled nursing facilities (SNFs), durable medical equipment (DME) companies and others across the care continuum are all struggling with access to needed patient data. Through Consensus and Carequality, seamless access to records across a broad ecosystem of providers is immediately available.

“We are all deeply aware of the stress that the COVID-19 pandemic is putting on our healthcare system,” said Dave Cassel, Executive Director of Carequality.  “Recognizing the need for patient information to flow seamlessly during this crisis, Carequality wants to ensure that as many clinicians as possible are able to take advantage of the nationwide connectivity the Carequality Framework provides.  We have temporarily waived some pre-requisites to access that make sense in normal times but can be removed to streamline access in extraordinary times.”

The full version of Consensus offers one comprehensive connection with a simple, inbox-like dashboard to manage all incoming and outgoing patient documents including cloud faxes, direct secure messaging, patient query and API integration into exchanges. Users do not need an EHR to provide this level of enhanced data fluidity and digital interoperability. Those with an EHR will find an easy workflow for integrating patient data.

About J2 Global

J2 Global, Inc. (NASDAQ: JCOM) is a leading Internet information and services company consisting of a portfolio of brands including IGN, Mashable, Humble Bundle, Speedtest, PCMag,, Spiceworks, Everyday Health, BabyCenter, and What To Expect in its Digital Media segment and eFax, eVoice, iContact, Campaigner, Vipre, IPVanish and KeepItSafe in its Cloud Services segment. J2 reaches over 180 million people per month across its brands. As of December 31, 2018, J2 had achieved 23 consecutive fiscal years of revenue growth.

For more information about J2, visit

About Consensus

Consensus is offered by J2 Global — the leader in digital cloud faxing — with eFax Corporate, the largest enterprise-grade cloud-fax solution that has also earned HITRUST CSF Certification. Consensus, connected by Kno2, offers an additional level of collaborative data sharing including cloud faxing, direct secure messaging, patient query, HIE connectivity and an exchange API integration all in one easy-to-use platform.

For more information about Consensus, visit

About Kno2

Kno2® is leading healthcare’s path to interoperability across every patient care setting with the capability to send, receive, find and use patient information with everyone. Through Kno2’s Interoperability as a Service™, common exchange methods including cloud fax, Direct secure messaging using the DirectTrust™ framework, patient information query with providers live on Carequality, including those connected through CommonWell Health Alliance®, IHE profiles, HL7 messaging, FHIR, and patient care networks (Referrals, ACOs, HIEs), are standardized into simple send and receive workflows, and available to providers and technology vendors through a simple set of REST-based APIs.