Our July Employee Spotlight features Kristy Koyle, Kno2’s New Client & Network Activation Team Lead. Kristy’s daily responsibilities include oversight across all customer onboarding operations, network activation and management, and partner support provisioning. Kristy’s tenure at Kno2, as one of the first employees on the team has had significant impacts as our company has grown. Her process-oriented, customer-first approach and attention to detail consistently ensure that no task is left unfinished.
Kristy’s infectious enthusiasm encourages the entire team, and her can-do attitude makes her a true inspiration at our organization. She always jumps in to assist others, no matter the complexity or changing nature of the task. Kristy’s passion for process documentation and automation has led to significant improvements in our organizational efficiency, as her thorough documentation ensures smooth operations for our clients and seamless collaboration. Her relentless work ethic and unwavering positivity have made a remarkable impact on Kno2!
What do you do at Kno2?
As the New Client & Network Activation Team Lead, I work closely with our partners and their end users, through the whole Kno2 Onboarding process. From the point of receiving the initial order, all the way to the end user’s account being activated. I also help all of our partners and their end users through the fax process.
What motivates you to wake up and go to work every day?
Working for a company that cares deeply about each of their employees is something you don’t find everywhere and makes going to work not always feel like work. Also, I love that we’re working hard every day to fix communication between patients and providers, so providers can have immediate access to patient data for patient care.
What do you enjoy most outside of work?
I enjoy spending time with my family and friends and being outdoors (except in the Winter because I don’t like the cold). I enjoy living in Idaho where we can be in the beautiful peaceful mountains within minutes of fishing, hiking, going on side-by-side rides, and being able to just relax and get away from the busy life. I also enjoy golfing, playing horseshoes, and BBQ.
What’s something most people don’t know about you?
I am a member of the Bannock Civitan Club (we are a service club that help wherever we can in the community and raise money to help adults with Disabilities) and I just got voted in to be the Treasurer.